Your Guide to the Upstate Correctional Facility in Malone, New York

The Upstate Correctional Facility is a Maximum security prison in Malone, New York. Inmates are incarcerated in this facility, which the Department of Corrections (DOC) oversees. The Upstate Correctional Facility is a federal facility, and there is specific protocol you need to follow in order to visit or contact an inmate there. However, keep in mind that the procedures you need to follow at the Upstate Correctional Facility may be different from those at other prisons in New York. If you plan on visiting family or friends at the Upstate Correctional Facility, you need to be aware of this protocol before you arrive.

One of the easiest ways to learn about the Upstate Correctional Facility is to search online. You can find information about this prison in Malone by visiting its website at http://www.doccs.ny.gov/faclist.html. You can also call the Upstate Correctional Facility at 518-483-6997. Sometimes, different DOC facilities also have email addresses you can use to contact DOC officials. You can email Upstate Correctional Facility at .

Global Tel Link (GTL) – ConnectNetwork and Upstate Correctional Facility

Global Tel Link (GTL) – ConnectNetwork is the official phone provider at Upstate Correctional Facility. Inmates who want to make a call at this Malone facility need to have accounts to call through Global Tel Link (GTL) – ConnectNetwork. Phone calls are not free at Upstate Correctional Facility, and inmates must have funds in their accounts in order to make calls.

It is important that you are familiar with the rules associated with Global Tel Link (GTL) – ConnectNetwork and Upstate Correctional Facility. Different facilities and carriers have different rules. In fact, you need to know this information so you understand:

  • How much phone calls cost for inmates at a particular New York DOC facility.
  • Whether you have to apply to receive calls from inmates at the Upstate Correctional Facility.
  • How to open a phone account with Global Tel Link (GTL) – ConnectNetwork.
  • How to add funds to an inmate’s phone account.